At Sincrono Luxury, authenticity is non-negotiable. We take great pride in offering only genuine, original timepieces sourced directly from brands, authorised distributors, or trusted industry partners.

Every watch sold by Sincrono Luxury is 100% authentic.

 

Our Commitment to Authenticity

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We guarantee that all watches sold on our website are:

• Genuine and original products

• Supplied with original manufacturer components (unless otherwise stated)

• Delivered with appropriate documentation, packaging, and serial numbers where applicable

Our sourcing process is strict and transparent to ensure complete confidence for our customers worldwide.

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Money-Back Guarantee

If, for any reason, a watch purchased from Sincrono Luxury is proven not to be authentic, we offer a full refund of the purchase price.

To qualify for a refund under this guarantee:

• The claim must be supported by verifiable evidence from an authorised brand representative or certified watchmaker.

• The watch must be returned in the same condition in which it was sold, excluding reasonable inspection.

Once authenticity concerns are confirmed, Sincrono Luxury will process the refund promptly and in full.

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Verification & Examination

In the event of an authenticity claim, Sincrono Luxury reserves the right to examine the watch and, where necessary, submit it for independent or brand-authorised verification.

We may request supporting documentation or expert reports as part of the verification process to ensure a fair and accurate assessment.

 

What This Guarantee Covers

This guarantee applies to:

• All watches sold directly by Sincrono Luxury

• New, limited edition, and pre-owned watches (unless explicitly stated otherwise)

This guarantee remains valid regardless of the manufacturer’s warranty status.

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What This Guarantee Does Not Cover

This authenticity guarantee does not apply to:

• Damage, wear, or functional issues (covered separately under warranty policies)

• Claims based on unauthorised modifications made after purchase

• Subjective opinions not supported by expert verification

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Buy With Confidence

When you purchase from Sincrono Luxury, you are buying with complete confidence. Our Authenticity Guarantee exists to protect our customers and reinforce our commitment to transparency, trust, and excellence in watch retail.

If you have any questions regarding authenticity or would like additional verification details before purchase, please contact our team — we are always happy to assist.