PRIVACY POLICY

(UK GDPR & EU GDPR Compliant)

1. Who We Are

Sincrono Luxury is the data controller responsible for your personal data.

Contact: [Insert email]
Address: [Insert registered address]

2. What Data We Collect

We may collect:

• Name

• Billing & delivery address

• Email address

• Telephone number

• Payment information (processed securely via third-party providers)

• IP address

• Website usage data

We do not store full credit card details.

3. Legal Basis for Processing (GDPR)

We process data under:

• Contract performance (processing orders)

• Legal obligations (VAT/accounting compliance)

• Legitimate interests (website improvement)

• Consent (marketing communications)

4. How We Use Your Data

• To process orders

• To deliver goods

• To provide customer support

• To comply with legal obligations

• For marketing (only if consent given)

5. Data Sharing

We may share data with:

• Payment providers

• Courier services

• Accountants

• IT service providers

We do not sell personal data.

6. International Transfers

If data is transferred outside the UK/EU, we ensure appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data:

• For 6 years for accounting/legal compliance

• Marketing data until consent withdrawn

8. Your Rights

Under UK & EU GDPR, you have:

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

• Right to withdraw consent

You may lodge complaints with the UK Information Commissioner’s Office (ICO) or your local EU supervisory authority.