Sincrono Luxury
Heritage
Born in 2011 out of a deep passion for fine products, and in particular for high-end timepieces, Sincrono is an international distribution company based in the United Kingdom but working across Global overseas markets. The company offers advanced knowledge and experience of the quality timepiece market, and has built an international sales network that has driven exponential company growth in the last few years.
PHILOSOPHY
Sincrono believes in a different way to do business. Fostering close relationships with clients is paramount. Its credo is to create value through innovation and cooperation with business partners and customers. The company has a clearly defined strategy based on innovative and advanced techniques for the distribution and sale of fine products. From the very start, the company has embraced the wider growth opportunities offered by combining new and old media to achieve maximum market exposure, combined with a customer focused value proposition that runs deep within its people. The company’s remarkable growth in recent years is clearly the result of this innovation-led culture, and this ethos has enabled the company to reach maximum visibility for all represented brands, opening the door to access a vast reservoir of potential clients, increasing sales opportunities, and maximising value.
DISTRIBUTION
Sincrono has developed its sales strategy on utilising a large network of salespeople to support company marketing programmes.
The sales network has been developed according to market intelligence fed back from individual markets and territories, and information collected in this way is used to fine-tune and adjust the network to constantly increase sales performance.
This strategy has already demonstrated its value, allowing the company to build a solid customer base in both B2B and B2C environments, building trust and a strong reputation on the way.
Sincrono’s Authorised Dealers are continually expanding in major capital cities in the UK and further afield.
Sincrono has also developed a presence in industry publications and participates in key horological events.
Please send an email to info@sincronoluxury.com for more info on how to become one of our Official retailers.
CUSTOMER SERVICES
Sincrono offers a high-level of both pre-sale and after-sale services to its clients, developing resources to respond professionally and quickly to a growing, diverse, and demanding network of customers.
This dynamic approach has made customers appreciate the company's customer centric approach and is specifically designed to be radically different from the norms adopted by an industry where weeks (if not months) pass before issues are resolved.
Such professional response is supported by advanced logistics management of stock and spare parts and by a dedicated repair department capable of servicing both mechanical and quartz movements.
Sincrono horology lab can easily solve warranty issues, perform routine services and rectify faults in-house, thus reducing considerably the waiting time for the customer.